Frequently Asked Questions
Everything you need to know about your FeelinGirl® shopping experience.
How do I choose the right size for my shapewear?
To find your perfect fit, please refer to our detailed Size Guide located on each product page. We recommend measuring your waist and hips with a soft tape measure and following the specific scale for each garment, as compression levels vary by style.
How long does shipping take?
Standard shipping usually takes 5-10 business days, while express options are available for faster delivery. Once your order is processed, you will receive a tracking number via email to monitor your package's journey.
What is your return and exchange policy?
We offer a 30-day return policy for most items. To be eligible for a return or exchange, garments must be unworn, unwashed, and in their original packaging with all tags attached. Please note that for hygiene reasons, certain intimate items may have specific restrictions.
How should I care for my FeelinGirl® garments?
To maintain the elasticity and compression of your items, we recommend hand washing in cold water with mild detergent. Avoid bleach, tumble dryers, and ironing; instead, lay the garment flat to air dry.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are encrypted and processed through a secure gateway to ensure your information is protected.
Can I modify or cancel my order after it has been placed?
We strive to process orders as quickly as possible. If you need to make changes or cancel, please contact our customer support team within 1 hour of placement. Once an order has reached the shipping stage, we are unable to modify it.